When businesses entrust a package to a delivery service there is always a sense of uncertainty. Unless you have been working for a long time with a trusted delivery service provider, you are probably wondering if your packages are going to be treated well and you may even don’t help to think that they can vanish from the space of earth, without you watching them.

Well, from our experience, this hardly ever happens, at least to us, we can´t speak for other couriers. But nevertheless, that is why live tracking is an essential feature.

An easy way to find out what is going on with a particular package is to go into your vendor’s system, just enter a tracking number and get to see a full picture of the status of the delivery and also a map when the driver is close to fulfilling the order.

Of course you can always write an email and wait for it to be responded to, or even pick up the phone and reach someone. But if you have the possibility to take immediate action, without the need of somebody else’s help, wouldn’t you prefer it that way? We sure would.

We at Devexpress always try to put ourselves in our clients shoes. This is why we are always trying our best to create new features to best adapt to your needs. Our expertise allows us to do so in ways you may not even have considered.

How can we do this?

We can do it because we have worked with many other companies that provide similar services, in the same areas. We have learned from other companies’ operations, and we may know something that you don´t or learn something from you. Hopefully it will be both.